From Empowerment to Containment
Apple is the darling of brand managers. At least once a week I hear a client ask me how their brand can be more like Apple. I’ve written about the company’s brand narrative extensively. Indeed, Apple is linked to a compelling story that rests in the minds of its faithful consumers. It is a story of empowerment and creativity — of the iconoclast leading the masses to freedom through enablement. The landmark 1984 spot for the launch of Macintosh epitomized this narrative.
Sadly, Apple has begun to turn its back on the roots of its mythology. Consumers and business partners are starting to view the company as a control freak. From its rigid design aesthetic to its business practices, a different side of Apple’s character is emerging. And if the company is not careful, the brand can sink into Act III of the empowerment narrative — the part of the story where the revolutionary spirit turns on itself (a la Citizen Kane).
The latest example of this story development is detailed in this blog post about Apple’s latest patent application, in which is states a purpose of thwarting users from using contraband garments to activate their iPod pedometers.
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Tags: apple, brands, legendary brands, Technology
Brandlore, Larry's newest book, is due out in 2009. Learn how to build a brand, sustain it, and elevate it to win the hearts and minds of key stakeholders. Stay tuned...
First published in 2002, Legendary Brands was Larry's first book and explores the narrative structure of some of the world's leading brands. Drawing upon cognitive psychology and the study of classic mythology, the book demonstrates that great brands succeed by tapping a universal story structure.
Mad Man's Creed is a collection of 33 poems about hope, loss and the curious promise of that which lies in the spaces in between. Written in a three-year span of life-changing experiences, this is a collection of random thoughts and narrative fun.
September 17th, 2008 at 7:19 am
In an update to this story, take a look at this post